P.O. Box 512 San Luis Obispo, CA 93406 For fastest service regarding order-related issues, please call us at 888-424-0041 805-781-9227 mail@quantumtouch.com Important! Please email comments to mail@quantumtouch.com. For special delivery instructions (i.e. no signature at delivery) please call Fed Ex USA at 1-800-463-3339 or Fed Ex Int'l at 1-800-247-4747. For other order issues, please call the office at 888-424-0041 or 805-781-9227. All orders are shipped from our fulfillment house in Wilson, NC, USA. Orders are shipped within 24 hours after the order is placed (excluding weekends or holidays). Orders are not delivered on weekends or holidays. For the U.S. Mail shipping option, we ship orders under 2 lbs. by First Class. We ship orders over 2 lbs. by U.S. Priority Mail. Fed Ex cannot ship to a P.O. Box. Customer assumes responsibility for customs/duties payable at delivery A 15% restocking fee for all Domestic orders and a 50% restocking fee for all International orders will be charged for returned and/or refused packages. International Rates Orders shipped International Postal may take 4-6 weeks to arrive due to customs. For faster delivery, please choose International Trackable.
Refunds are not available for Books, DVD's, CD's, videotapes, and audiotapes unless they are defective. |